Employees write to HR by a personal link: a certificate, leave, pay, equipment. Each request gets a topic, a person who answers and a deadline. A good answer becomes an article, and the next person finds it alone. Free for up to 25 employees.
No setup: the topics are ready, the link goes to everyone in one click.
One button emails every employee a personal «HR help» link. It is in the employee cabinet too. No passwords, nothing to install.
The employee picks a topic: it sets who answers and the deadline. Overdue requests turn red; a confidential one can be anonymous.
The employee gets the answer by email and rates it. Any answer becomes a knowledge base article in one click.
Real screens of PapaHR with a sample company, on the free plan. Click a section.
Most ticketing systems are built for customer support and are paid per agent. PapaHR is built for questions of employees to HR.
| System | Free plan | Price | Built for |
|---|---|---|---|
| PapaHR | Yes, up to 25 employees, with no time limit | $0 · Pro $1.50 per employee a month | Employees and HR |
| Zendesk | No, a 14-day trial | from $19 per agent a month paid yearly, $25 monthly | Customer support |
| HelpDesk.com | No, a 14-day trial | from $19 per user a month paid yearly, $25 monthly | Customer support |
| HelpSpot | No, a 21-day trial | $899 a year for 3 agents | Customer support |
| Freshservice | No, a 14-day trial | from $19 per agent a month paid yearly | IT and service teams |
The cheapest paid plan on the vendors' sites, checked on 14 November 2026. Prices change: check them on their sites.
In the free plan, with no time limit, for companies up to 25 employees.
By email in one click, and in the employee cabinet.
Who answers and in how many hours.
Only the account owner sees such requests.
The employee gets the answer by email.
Marked red, not lost in the list.
The employee rates every answer.
An answer becomes an article; 10 ready articles.
Open, overdue, the first answer, ratings.
Your own estimate. A support desk is paid per agent, PapaHR — per company.
Turn the repeated answers into articles: employees find them before they write, and these hours go down.
PapaHR is an HR platform: requests, the knowledge base, employee cards, time off and onboarding are free for up to 25 employees. We earn when a company grows and needs Pro, not on every person who answers.
Start for free$1.50 per employee a month paid yearly, at least 10 employees. No fee per agent: any number of HR.
🎁 Pro can be turned on for 14 days for free, with no card — one button inside PapaHR.
Pricing →Yes: requests, topics with deadlines, confidential requests, the knowledge base and the numbers are in the free plan for companies up to 25 employees, with no time limit and no card.
Each employee has a personal «HR help» link: HR emails it to everyone with one button, and it is in the employee cabinet. The employee picks a topic, writes the question and can attach a file. No password and nothing to install.
Yes, in a confidential topic. The name is not saved; the person follows the answer by the link of the request. Only the account owner sees confidential requests.
The owner of the account. HR colleagues who sign in and answer are in Pro, with no fee per agent.
AI drafts of answers and «Ask HR» for employees are in Pro and work with the company's own AI key. The knowledge base search and the suggested articles work in Free.
They are built for customer support and paid per agent: from $19 per agent a month on 14 November 2026. In PapaHR requests come from employees and live next to their cards, the knowledge base, the handbook and onboarding.
Sign up, check the topics and send the link to your employees.
Start for free →