Employee Engagement Course
Build a process that continues after the survey closes. In eight recorded lessons, Mike Pritula covers engagement measurement, survey preparation, employee experience and manager action. Use the report structure and conversation guides to turn findings into an action plan.
- 8 recorded lessons
- Survey planning and reporting guides
- Employee experience and conversation tools
- Homework review
- Diploma
By Mike Pritula — No. 1 HR instructor on Udemy, 21 years in HR
The job in front of you Sound familiar?
You have been asked to measure engagement, but need a plan for the questionnaire and launch.
Survey scores arrive without a clear explanation of what needs attention.
Managers receive results but need help choosing actions with their teams.
Employees give feedback and want to see what happens next.
What you will have after the course
A survey plan
Define the audience, questions, response approach and launch preparation. Plan how to analyse and communicate the findings.
A report with next steps
Organise results, compare employee groups where relevant and prepare recommendations for discussion with managers.
A plan for manager action
Use team and individual conversations to agree changes. Map employee touchpoints that need a better experience.
Start today, for free
The free PapaHR eNPS page explains the question, formula and calculation for measuring whether employees would recommend the company as a workplace. Use it as a starting point while the course helps you build a wider feedback and action process.
- Use surveys and eNPS in PapaHR Free to collect employee feedback while applying the survey planning methods from the course.
- Use the eNPS question to ask whether employees would recommend the company as a place to work.
- Review feedback by department and over time, then use the course's reporting and conversation guides to prepare next steps.
Tools you get in the course
Survey design checklist
Check instructions, anonymity, audience, segmentation, question types and response consistency. Consider a pilot before the launch.
Lesson slidesSurvey launch brief
Describe the audience, purpose, benefit, availability and answers to likely questions before announcing the survey.
Lesson slidesSurvey launch readiness checklist
Check that the questionnaire and company are ready and that the people who need to know have been informed.
Lesson slidesSurvey report outline
Organise purpose, audience, sample, methods, findings, recommendations and next steps.
Lesson slidesEmployee experience journey map
Map touchpoints from the job search to joining, working, leaving and staying in contact. Review goals, experience and measures.
Lesson slidesEmployee experience survey
Collect feedback on recruitment, onboarding, relationships, development, rewards and leaving the company.
Lesson slidesIndividual conversation questions
Discuss strengths, work obstacles, expectations, recognition, learning and how to track progress.
Lesson slidesWho this course is for
HR generalist
needs to organise an engagement survey and follow-up
HR business partner
helps managers discuss feedback and choose actions
HR director
wants a consistent engagement process across the company
Team manager
needs questions for conversations about team and employee needs
Program
01
01 · Lessons 1–2
Understand engagement and plan action
Distinguish engagement from motivation, satisfaction and loyalty. Study measurement approaches, including Gallup Q12, and how to interpret results. Examine the elements of engagement and prepare actions with managers.
- 1Basics of engagement, questionnaire and results
- 2How to increase engagement
Result: A clearer measurement approach and priorities for improvement.
02
02 · Lessons 3–4
Prepare and launch the survey process
Study Engagement 1.0 and 2.0. Prepare the questionnaire, communications and company launch. Review tools for collecting feedback and supporting change.
- 3Engagement 1.0
- 4Engagement 2.0
Result: A survey launch plan with a structure for analysis and reporting.
03
03 · Lessons 5–6
Connect employee experience with manager action
Map the employee experience and review its touchpoints. Prepare manager training, feedback and joint action planning to address engagement needs.
- 5Engagement 3.0 and the employee experience
- 6How to help managers improve engagement
Result: An employee experience map and an approach to supporting manager action.
04
04 · Lessons 7–8
Use conversations and strengthen culture
Clarify the roles of HR leaders, HR business partners and managers. Practise individual conversations and examine culture, OKRs, feedback and teamwork.
- 7Working with employees
- 8Building a culture of high engagement
Result: Conversation questions and priorities for building a culture that supports engagement.
Your profile after the course
What you can add to LinkedIn and your CV — and what this work pays.
Your Name
HR Specialist · Engagement measurement and employee experience
Experience
Prepared an engagement survey plan, report structure and manager follow-up approach, with employee experience mapping and individual conversation questions.
Licenses & certifications
Employee Engagement — Mike Pritula AcademyDiploma after the course
Skills
- Engagement Surveys
- Survey Analysis
- Employee Experience Mapping
- Manager Action Planning
- Employee Conversations
Medians in the U.S.; pay depends on country, company and experience. * U.S. Bureau of Labor Statistics, May 2025
Your diploma after the course
Complete the course assignments and get a personal diploma of Mike Pritula Academy.
- Add it to Licenses & certifications on LinkedIn
- Every diploma has its own unique code
- The QR code on the diploma opens its online version
- Issued on Accredible, the platform Google, Udacity and Rosetta Stone use for their certificates, so it cannot be forged
- Understand engagement and plan action
- Prepare and launch the survey process
- Connect employee experience with manager action
- Use conversations and strengthen culture
Learn from your phone
Recorded lessons fit into your day: on the way to work, at lunch or in the evening.
- Recorded video lessons — watch at any time
- A year of access, at your own pace
- Survey, reporting and conversation guides in the lesson slides
- Homework reviewed, Diploma after completing the assignments
Mike Pritula
Founder of Mike Pritula Academy and PapaHR
Mike Pritula founded the academy and built PapaHR, the HR system where the templates of his courses work for real companies. The playbooks are his own HR practice, step by step.
What graduates of the academy say
Graduates of related Mike Pritula Academy courses, from the surveys they fill in when they get the diploma.
“Honestly, I used to think building a company culture and teaching it to employees was something complex and cumbersome. Now I see it’s entirely doable — and the process can be engaging and manageable.”
Course: Company Culture · Profile on LinkedIn
“I noticed I’d become better at reading people’s mood and emotional state, which helped me adjust how I communicate. Without regular practice, knowledge stays just theory.”
Course: Emotional Intelligence · Profile on LinkedIn
“I think every HR person in any role should take this course to understand how much subjectivity there is in our work. The homework is highly relevant to an HR person’s everyday challenges at work.”
Course: People Analytics · Profile on LinkedIn
“This course helped me become a professional HR manager. I gained a lot of knowledge and answers to many questions.”
Course: HR Manager · Profile on LinkedIn
Price
for one person, access for a year
- 8 recorded lessons
- Survey, reporting and conversation guides in the lesson slides
- Homework review
- Diploma
a year for one person
- All 150+ courses of the academy, this one included
- All playbooks, now and new ones
- Homework review and certificates
- PapaHR Pro for up to 50 employees
a year for a team of up to 10 people
- Everything in the annual subscription
- For up to 10 people of your team
- PapaHR Pro for up to 200 employees
Questions
Is the course only about running a survey?
No. It also covers analysis, action planning, manager training, employee conversations, employee experience and culture.
Which engagement methods are covered?
The course covers Gallup Q12, eNPS and the Engagement 1.0, 2.0 and 3.0 approaches. The lessons connect measurement with actions by managers and HR.
Will I learn how to discuss results with managers?
Yes. The programme includes manager training, team action planning and individual questions about strengths, obstacles, expectations and development.
Can I use PapaHR to start collecting feedback?
Yes. Surveys and eNPS are available in PapaHR Free. Use the course to plan the questions, communication, analysis and follow-up.
Do I get a Diploma?
Yes, after completing the course assignments. Homework is reviewed.
What does the annual subscription give?
All 150+ courses of the academy for a year, including this one. You can study the recorded classes at your own pace. The team subscription covers up to 10 people.