Delegation Course
Delegating a task means agreeing on the result, the person's responsibility and how you will follow up. In four recorded lessons, Mike Pritula covers task selection, RACI, feedback, employee development and time management. Build an approach you can use with your team.
- 4 recorded lessons
- RACI and responsibility assignment
- SMART goals and follow-up
- Homework review
- Diploma
By Mike Pritula — No. 1 HR instructor on Udemy, 21 years in HR
The job in front of you Sound familiar?
Small tasks fill your day, leaving little time for work that needs your attention.
A task comes back unfinished because the expected result or deadline was unclear.
You want to give someone more responsibility but are unsure how much support they need.
You keep asking for updates because you did not agree on how to track progress.
What you will have after the course
Clear task agreements
Choose a task and an employee, describe the expected result with SMART criteria and agree on support and checkpoints.
Defined responsibilities
Use RACI to distinguish who does the work, who makes the final decision and who needs consultation or updates.
A follow-up and development approach
Use progress reports, feedback and GROW questions to support the employee. Review deadlines, workload and task progress without taking the task back.
| Task | Responsible | Accountable | Consulted | Informed |
|---|---|---|---|---|
| Conduct tests | Ivan | Tatiana | Maria, Bob | |
| Review and analyze | Maria | Ivan | Max, Jay | |
| Prepare a high-level test schedule | Maria | Ivan | Max, Tatiana | Jay |
| Develop a testing strategy | Tamara | Ivan | Max, Bob | Tatiana |
| Elimination of defects | Tamara | Maria | Jay | Ivan |
| Prepare test environments | Max | Jay | Maria | Ivan, Bob |
Start today, for free
PapaHR's free OKR page shows company, department and personal goals with measurable key results, starting points and targets. Use the examples alongside the course when you practise delegating goals.
- In PapaHR Pro, set objectives for the company, departments and individual people.
- Give each objective an owner and track its progress in Goals and OKR in Pro.
- Record agreements with due dates in PapaHR Pro 1:1 meetings.
Tools you get in the course
SMART task criteria
Define the result, how to measure it, what is realistic and when it is due.
Lesson PDFEisenhower task matrix
Review urgency and importance before deciding how to allocate work.
Lesson PDFRACI responsibility matrix
Assign responsibility, final accountability, consultation and information for each task.
Lesson PDFWeekly progress report
Review what was achieved, what comes next and where the employee needs support.
Lesson PDFGROW coaching questions
Discuss the goal, current situation, possible options and next actions.
Lesson PDFProgress dashboard guide
Choose measures for deadlines, task progress and employee workload.
Lesson PDFWho this course is for
HR generalist
helps managers set clear tasks and follow up
Team manager
needs to share responsibility and keep track of results
Project manager
wants clear task ownership across a team
New manager
is learning to match tasks and support to employees' skills
Program
Lesson 1. Introduction to delegation
Review barriers to delegation and the consequences of keeping too much work. Use SMART criteria to describe tasks and the Eisenhower matrix to set priorities.
Result: A clearer way to choose tasks and define the result before handing them over.
Lesson 2. The delegation process
Choose the task and employee, assign responsibility with RACI and agree on checkpoints. Review task boards, feedback and common delegation mistakes.
Result: A task agreement with an owner, expected result and follow-up plan.
Lesson 3. Developing employee skills through delegation
Match support to the employee's readiness. Use GROW questions, challenging tasks, OKRs and engagement techniques to connect delegation with development.
Result: Questions and goal-setting methods for developing an employee through assigned work.
Lesson 4. Delegation and time management
Review time allocation, Pomodoro, routine workflow automation and Agile and Scrum practices. Use a dashboard to track progress and workload.
Result: A plan for organising your time and monitoring delegated work.
Your profile after the course
What you can add to LinkedIn and your CV — and what this work pays.
Your Name
Team Manager · Delegation and employee development
Experience
Defined task results and responsibilities, prepared a RACI matrix and planned checkpoints. Used coaching questions and progress reports to support employees.
Licenses & certifications
Delegation — Mike Pritula AcademyDiploma after the course
Skills
- Task Delegation
- SMART Goals
- RACI
- GROW Coaching
- Progress Tracking
Medians in the U.S.; pay depends on country, company and experience. * U.S. Bureau of Labor Statistics, May 2025
Your diploma after the course
Complete the course assignments and get a personal diploma of Mike Pritula Academy.
- Add it to Licenses & certifications on LinkedIn
- Every diploma has its own unique code
- The QR code on the diploma opens its online version
- Issued on Accredible, the platform Google, Udacity and Rosetta Stone use for their certificates, so it cannot be forged
- Lesson 1. Introduction to delegation
- Lesson 2. The delegation process
- Lesson 3. Developing employee skills through delegation
- Lesson 4. Delegation and time management
Learn from your phone
Recorded lessons fit into your day: on the way to work, at lunch or in the evening.
- 4 recorded lessons — watch at any time
- A year of access, at your own pace
- Task, RACI and coaching tools in the PDF slides
- Homework review and Diploma after completing the assignments
Mike Pritula
Founder of Mike Pritula Academy and PapaHR
Mike Pritula founded the academy and built PapaHR, the HR system where the templates of his courses work for real companies. The playbooks are his own HR practice, step by step.
What graduates of the academy say
Graduates of related Mike Pritula Academy courses, from the surveys they fill in when they get the diploma.
“I used to think like an HR person, mostly on the side of “the people.” Now I think bigger and understand the need for balance — not only for the staff, but for the business too.”
Course: Chief Operating Officer (COO) · Profile on LinkedIn
“The training also changed the way I see my role as an HR professional. I started applying some of the approaches almost immediately — when working with managers and challenging employees, conducting 1:1 meetings and coaching sessions, and resolving workplace conflicts.”
Course: People Partner · Profile on LinkedIn
“This course helped me become a professional HR manager. I gained a lot of knowledge and answers to many questions.”
Course: HR Manager · Profile on LinkedIn
“I noticed I’d become better at reading people’s mood and emotional state, which helped me adjust how I communicate. Without regular practice, knowledge stays just theory.”
Course: Emotional Intelligence · Profile on LinkedIn
Price
for one person, access for a year
- 4 recorded lessons
- Task, responsibility and follow-up tools in the slides
- Homework review
- Diploma
a year for one person
- All 150+ courses of the academy, this one included
- All playbooks, now and new ones
- Homework review and certificates
- PapaHR Pro for up to 50 employees
a year for a team of up to 10 people
- Everything in the annual subscription
- For up to 10 people of your team
- PapaHR Pro for up to 200 employees
Questions
Does the course cover RACI?
Yes. Lesson 2 covers who does the task, who is accountable for the decision, who is consulted and who is informed. The slides include a filled team example.
How do I know how much control to use?
The course connects delegation with the employee's skills and readiness. You learn to agree on support, checkpoints and feedback when assigning the task.
Can delegation help develop employees?
Yes. Lesson 3 covers GROW coaching, challenging tasks and OKRs. It helps you discuss the goal and the support an employee needs.
How can I follow up in PapaHR?
PapaHR Pro keeps company, department and personal objectives with an owner and progress. Its 1:1 meetings also keep agreements with due dates.
Do I get a Diploma?
Yes, after completing the course assignments. Homework is reviewed.
What does the annual subscription give?
All 150+ courses of the academy for a year, including this one. You can study the recorded classes at your own pace. The team subscription covers up to 10 people.