Data Processing Agreement (DPA)
Version of 26 October 2026
For companies that keep data about their employees and candidates in PapaHR.
- Roles. The company owns the data and decides what data to enter and why. PapaHR processes it on behalf of the company, only to make the HR system work.
- What we process. Employee and candidate data from the "Whose data" section of the Policy.
- PapaHR's obligations.
- process data only to run the service and on the company's instructions;
- access by the PapaHR team — only for support and fixing errors;
- protection — see the "Security" page;
- notify the company of a security breach that affected its data without undue delay — no later than 72 hours after becoming aware of it;
- help the company respond to employee requests (access, correction, deletion);
- after the account is deleted, delete the company's data within 30 days, and from backups — no later than 90 days.
- The company's obligations. Have a basis for processing employee data; obtain the employee's consent for a photo and other optional data; not enter anything unnecessary (passport details, etc.).
- Subprocessors. The list from the "Who we share it with" section of the Policy. We announce a new subprocessor on this page at least 14 days in advance.
- Where it is stored. In Europe: database and backups — Frankfurt (Germany), files — Cloudflare R2, region "Eastern Europe".
- Questions and requests. [email protected].